Support

We read every message and usually reply within one business day.

Email support@nanotalons.com with questions, bug reports or feature requests for tinyping and tinymon.

For mTally — our blueprint takeoff app for Mac, iPhone, iPad and Apple Vision Pro — please use mtally.pro/support instead.

What to include

• Which app and version (menu bar → the app's name → About).
• Your macOS version and Mac model.
• What you did, what you expected, and what happened instead.
• A screenshot, if the problem is something you can see.

Common questions

Which Macs are supported?

tinyping and tinymon require macOS 14 Sonoma or later and run natively on both Apple silicon and Intel Macs.

The panel disappeared behind another window.

Both apps use a floating panel that normally stays above other windows. If it goes missing, reopen it from the app's menu — its size and position are remembered.

tinyping shows no replies at all.

Some hosts and networks silently drop ping traffic, which looks identical to an outage. Try a known-responsive address such as 1.1.1.1 to confirm the app is working, then check whether the host you want actually answers pings.

Do the apps collect any data?

No. See the privacy policy.

Refunds

Purchases and subscriptions are handled by Apple, so refunds have to be requested from Apple at reportaproblem.apple.com. Email us anyway if something is broken — we would rather fix it.

Contact

Nanotalons, LLC — support@nanotalons.com